Effective as of 15/04/2025
1. Introduction
Welcome to freshadhd. We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We collect the following personal information from our clients:
- Name: To identify you and personalise our coaching sessions.
- Email Address: To communicate with you regarding appointments, coaching sessions, and relevant information.
- Location (Area): To understand your general location for scheduling and potential regional considerations.
- Session Notes: We take notes during coaching sessions to support you. These notes are kept confidential and secure.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our neurodiversity coaching sessions.
- To communicate with you regarding appointments, session scheduling, and service-related updates.
- To personalise and improve our coaching.
- To maintain internal records and administrative.
4. Data Storage and Security
- We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure.
- Client session notes are stored in a locked cupboard to ensure physical security.
- Electronic data, such as email addresses, is stored using secure.
- We will destroy client session notes after the conclusion of coaching.
5. Data Retention
- We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
- Client notes will be destroyed after the conclusion of the coaching sessions.
- Email addresses and names will be retained as long as the client is an active coachee.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.
- Objection: You have the right to object to the processing of your personal data.
- Restriction: You have the right to request the restriction of the processing of your personal data.
To exercise these rights, please contact us at freshadhdcoaching@gmail.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: freshadhdcoaching@gmail.com.
10. Compliance
This privacy policy is designed to comply with national guidelines such as GDPR in the United Kingdom.